Terms and Conditions of ABS Customer Feedback Promotion

Terms and Conditions of ABS Customer Feedback Promotion.

1. Information on how to enter and the prizes form part of these Terms and Conditions. Participation in ABS Customer Feedback Competition (“Competition“) is deemed acceptance of these Terms and Conditions.

Promoter 

2. The promoter is Feedback ASAP Pty Ltd (ABN 53 146 056 331) St. Kilda Rd Towers, Level 1, 1 Queens Road, Melbourne VIC 3004.

Competition Period

3. The period of this Competition begins at 12:00:00am (AEST) on 01^st Sep 2023 and ends at 11:59:59pm (AEDT) on 28^th Feb 2024. (“Competition Period”).

Eligibility to Enter        

4. Entry is only open to Australian residents aged 18 years and over who are current and former customers of ABS who have received a promotional SMS or email from the Promoter.
5. Employees (and their Immediate Family Members) of the Promoter or ABS, or any related body corporate of the Promoter or ABS, as well as any agency associated with this Competition are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or stepchild (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.

How to Enter

6. To enter the Competition, an eligible entrant must complete one of the following mechanics during the Promotional Period:

• SMS Entry: (i) Click on the link provided in the SMS that they receive from the Promoter to be directed to the promotional survey; and (ii) input the requested personal details and answer all the questions in the survey as prompted on the promotional website and submit the fully completed survey.
• Email Entry: (i) click on the link provided in the email that they receive from the Promoter (https://surveys.esurveys.com.au/feedbackasap/xxxxxxxx?customer_email=) to be directed to the promotional survey; and (ii) input the requested personal details and answer all the questions in the survey as prompted on the promotional website, and submit the fully completed survey

7. For the sake of clarity, the entrant will be the person whose name is registered on the ABS account relevant to the mobile phone number submitted on entry (for SMS Entry) or the email address (for email entry).
8. Only one (1) entry permitted per feedback request.

Prize Draw

9. Entries open and close for the draws on the dates and times specified in the table below. The prize draws will be conducted by Feedback ASAP Pty Ltd, St. Kilda Rd Towers, Level 1, 1 Queens Road Melbourne, Victoria 3004 at 12noon on the dates specified in the table below.

10. The winner of each Prize Draw Period will be notified by telephone within two (2) days of the draw. If the winner is in the ACT, they will be contacted by mail. Each winner’s name will be published on absauto.com.au within 7 days of the relevant draw.

Prize

11. The first valid entry drawn in each prize draw will win a $1,000 VISA Gift Card.
12. The VISA Gift Card will be posted to each winner by registered mail and is valid until the date shown on the front of the Card. The VISA Gift Card is subject to its terms of issue and may not be accepted by all retailers. The Promoter accepts no liability for a defective Gift Card however, if necessary, will provide reasonable assistance to a winner to ensure a replacement Visa Gift Card is provided.
13. Any ancillary costs associated with redeeming the Visa Gift Card not included. Any unused balance of the Visa Gift Card will not be awarded as cash. Redemption of the Visa Gift Card is subject to any terms and conditions of the issuer including those specified on the Visa Gift Card.

Unclaimed Prize Draw/s

14. If a prize is still unclaimed after three calendar months of the original prize draw, the Promoter will conduct a further draw for the prize, subject to any directions from any regulatory authority. The unclaimed prize draws will be conducted at the same time and place as the original draws. The dates for these draws would be 08 Mar 2024, 12 Jun 2024.
15. Each winner of an unclaimed prize draw will be notified by telephone within two (2) days of the draw. If the winner is in the ACT, they will be contacted by mail. The winner’s name will be published on absauto.com.au within 7 days of the prize draw.

General

16. This is not a game of skill. The single prize winner from each Prize Draw Period will be selected by Feedback ASAP Pty Ltd at random through an automatic selection process.
17. Incomplete entries will be deemed invalid and removed from the draw. The promoter’s decision is final, and no correspondence will be entered into
18. The total value of the prize pool is AU$2,000.
19. The prizes are not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash).
20. Subject to the unclaimed prize draw clause 14, if for any reason a winner does not take possession of their prize by the time stipulated by the Promoter, then the prize will be forfeited.
21. The draws will be conducted by Feedback ASAP, Kilda Rd Towers, Level 1, 1 Queens Road, Melbourne VIC 3004.
22. Any entrant (who the Promoter automatically enters into the Competition when they provide Feedback) who no longer wishes to participate in the Competition can email support@feedbackasap.com and request for their entry to be removed from the relevant draw.