Mission
Since 1981, our mission has been to stay passionate about providing our customers with the best automotive services possible, including the best customer service and the most professional care for your vehicle, which means you can have peace of mind that your family is travelling safely all year round.
How we went from a small business to a nationwide provider of automotive services.
We are a group of Automotive Specialists that started out in 1981 as a parts remanufacturing business in Fitzroy. Even in our humble beginnings, our commitment to quality shone through in everything we did, and by 1984 we grew to the point to which our operations, systems and the ABS brand had bloomed into an impressive franchise.
In 1990, we opened our first interstate store in Tasmania, which was quickly followed by new stores popping up in Perth in 1994, and Adelaide in 1996. Today, we are proud to say that our business has grown to a total of 46 stores, operating in every state and territory across Australia.
We have also expanded and developed our services to enable us to be a one-stop shop for all our customers’ vehicle servicing needs, and we are able to provide a world-class service for:
- Minor and major services
- Logbook services
- Brake and clutch maintenance and repair
- Cooling Systems maintenance and repair
- Suspension and steering
- Any other mechanical repairs that you may need for your car
We haven’t stopped there. In 2013, we joined with the Metcash Automotive Brand Group, which includes household brands such as Autobarn and AutoPro. With this acquisition, we were able to gain an opportunity to grow and develop our products and services, not merely to increase our nationwide presence, but also to become a leader in the Automotive Aftermarket Industry. We’re proud of the fact that we now help provide the whole country with services and products in line with our dedication to quality and customer service.
Our commitment paid off, and in August of 2015, our business began trading as ABS Automotive Service Centres as a fully-fledged member of the Automotive Brands Group, which was purchased by Burson Auto Parts. This has only helped us to expand our business even further.
With years of experience and that personal touch, we make sure you and your car always have a second home with us. Our mission has stayed strong every step we have taken as a business, and will continue as such in our ongoing growth.
We take our customers feedback seriously.
ABS Auto are committed to providing the highest level of servicing and we measure this by using our specifically designed SMS feedback program. This SMS customer feedback program is tailored to deliver a method to ensure your suggestions of how the store can improve their service, and or an acknowledgement that you have received the highest level of service.
For customers contacted via SMS to participate in the ABS Customer Feedback Competition, please click on the link below for full “Terms and Conditions” to go into the draw for a chance to win a Visa Gift Card valued at $1000.
Click here for full terms and conditions.